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TMCNet:  IMTC Publishes Automating Quality of Experience and Diagnostics for Cloud-Hosted Real-Time Media Services Use Case

[May 16, 2017]

IMTC Publishes Automating Quality of Experience and Diagnostics for Cloud-Hosted Real-Time Media Services Use Case

The International Multimedia Telecommunications Consortium (News - Alert) (IMTC) announces the release of its Automating Quality of Experience and Diagnostics for Cloud-Hosted Real-Time Media Services Use Case specification.

The IMTC has created a framework of specifications for leveraging Software-Defined Networking (SDN) to optimize the user experience of Unified Communications (News - Alert) and Collaboration (UC&C) applications, to provide operational automation, analytics and comprehensive root cause visibility into media quality issues.

To ensure fast initial progress, earlier versions of the framework specifications were intentionally limited to on premise enterprise deployments where both the UC&C applications and the network were under control of a single administrative entity. The new specification extends the IMTC SDN framework to include public Unified Communications as a Service (UCaaS) where the Real-Time Media (RTM) Infrastructure is hosted in public clouds and accessed by multiple enterprise customers across a combination of public and private WAN networks.

The new specification describes how automated QoE and diagnostics services can be realized in a hosted cloud-based RTM deployment with the associated RTM-SDN use cases and information model for multi-operator coordination.

"The networking industry is going through massive transformation as it aims to be cloud-like in agility, automation and programmability. This new specification targets how end-user applications can program and automate service delivery of SaaS (News - Alert) applications from device to cloud," said Pascal Meneze, CTO of MEF and Co-Chair of the IMTC RTM SDN Activity Group. "A major problem is how to coordinate the complex ecosystem of multiple operators in delivering cloud application assurance. This specification addresses multi-operator closed loop application assurance systems, which in turn enables new automated cloud service creation and delivery models."

For more information, please visit and plan to join us at IMTC Connect Forum 2017 being held in conjunction with the Illinois Institute of Technology Real-Time Multimedia conference in Chicago on September 26 - 28, 2017, as we delve into advancements in multimedia and emerging technologies. The content of this year's event will be delivered by many of the leading real-time multimedia industry luminaries and thought leaders who will share their insights on the latest industry trends. For more information regarding IMTC Connect 2017, please visit

About the International Multimedia Telecommunications Consortium (IMTC)

The IMTC is an industry-leading, non-profit organization whose mission is to promote and facilitate the development and use of interoperable, real-time, multimedia telecommunication products and services based on open international standards. The IMTC hosts interoperability testing events and demonstrations throughout the world. IMTC has hosted numerous events to test WebRTC, IoT, SDN, IMS, VoLTE, SIP, H.323, TIP, and many other Voice over IP products and services. The IMTC Board of Directors includes representatives from Cisco Systems, Polycom (News - Alert), Qualcomm, Spirent, Unify and Vidyo. Membership is open to any interested party, including vendors of audio, document, and video conferencing hardware and software; academic institutions; government agencies; and non-profit organizations. The IMTC is making "Rich Media happen Anywhere, Anytime."

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